Amendments

In September 2025, this chapter was replaced with an updated version following a full tri.x review.

In September 2025, text improvements were made to this chapter following a tri.x review.

In September 2025, this chapter was refreshed throughout following a full tri.x review.

In September 2025, Section 12, The Skilled Conversation: Risk and Contingency, was updated to include transport arrangements in contingency planning.

In September 2025, this chapter was added to the Specialist Services section.

In September 2025, amendments were made to the case examples in Section 4, Seeking Consent to Protect Moveable Property.

In September 2025, a link to the GOV.UK guidance for prisons on what facilities, services and support to provide to prisoners on a daily basis, was added to Section 1, Using this Procedure and Further Guidance.

In September 2025 this chapter was replaced with an updated version following a full review. The new version includes an update to Section 2, Providing Information about a Person or Carer to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review. 

In September 2025, this chapter was refreshed following a tri.x review.

In September 2025, this new chapter was added to the Specialist Procedures section.

In September 2025 Section 5, Identifying Carers, was updated to highlight the importance of identifying informal carers.

In March 2025, Section 3, Principles of Good Recording was updated to include links to resources that support anti-discriminatory recording.

In March 2025, the link to the ADASS Priority Tool for Deprivation of Liberty Requests was updated in Section 5, Receiving a Standard Authorisation Request.

In March 2025, the link to SCIE: Equality Act 2010 – overview for social care was removed in Section 6, Further Information and Guidance, as the page is no longer available.

In March 2025, this chapter was updated throughout following a full tri.x legal review. Section 1, Maintaining Confidentiality about a Person or Carer was amended to clarify that the Data Protection Act 2018 and UK GDPR do not prevent the sharing of information for safeguarding purposes.

In March 2025, amendments were made to Section 5, Applying for a Mental Health Crisis Breathing Space. This was to reflect the changes to the definition of mental health crisis treatment that were made following the case Kaye v Lees [2023] EWCH 152.

This chapter was refreshed in March 2025.

In March 2025, The Skills for Care Common Core Principles and Competencies in Section 7, Good Practice Guidance for End of Life Care was removed and replaced with The Universal Principles for Advance Care Planning. Information about The Victoria and Stuart Project end of life care planning toolkit was also added to Section 12, Learning Disability.

In March 2025, an amendment was made to Section 3, Local Joint Package of Care Arrangements to clarify that the Care and Support Statutory Guidance requires the Local Authority and ICB to agree a local dispute resolution process to resolve any disputes regarding the apportionment of funding in joint funded care and support packages.  

In March 2025, amendments were made to Section 2, An Introduction to NHS Continuing Healthcare Funding and Section 5, Providing Information and Advice about NHS Continuing Healthcare. This included adding information about PUPoC (Previously unassessed periods of care).

This chapter was added to the manual in March 2025.

In March 2025, information about prepaid cards was added into Section 1, What is a Direct Payment.

In March 2025, Section 4, Providing Information about a Carer was updated to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.

In March 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

In March 2025, Section 5, How to Contact the Service, was updated to clarify that a request for a Mental Health Act assessment should be made at the earliest possible opportunity.

In March 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

In March 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

In March 2025, Section 11, Meeting Needs and Review was updated to include information about alternative temporary housing options that can be explored. Additionally, Section 13, People with NRPF who Receiving After-Care under Section 117 of the Mental Health Act 1983 was refreshed and a link added to the Section 117 Aftercare chapter.

This chapter was updated in March 2025.

In March 2025, Section 10, Providing Information about a Person was updated to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.